Job Description
SHIFT:
Any (United States of America)
Seeking Breakthrough Makers Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.
CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.
A Brief Overview The Patient Transporter is responsible plays a key role in supporting safe, timely, and compassionate movement of patients throughout the hospital. This includes transporting patients between inpatient units, procedural areas, diagnostic services, and discharge locations. The role also supports the transport of essential non-patient items and equipment.
Staff in this position serve as a welcoming and reassuring presence for patients and families, helping reduce anxiety and ensuring a positive experience during transitions of care. They demonstrate CHOP ICARE values, maintain a high level of service, and collaborate closely with clinical and operational teams to support hospital flow.
What you will do - Patient Transport
- Safely transport patients of all ages using wheelchairs, stretchers, cribs, and specialty equipment.
- Assist with patient transfers under the direction of clinical staff.
- Escort discharged patients to designated pickup locations, including entrances and parking areas.
- Provide clear, supportive communication to patients and families during transport.
- Follow all infection prevention and equipment-cleaning protocols.
- Non-Patient Transport & Support
- Transport non-patient items and equipment as needed to support operational flow.
- Ensure timely delivery of equipment to support clinical flow.
- Maintain transport equipment in clean, safe working condition and report issues promptly.
- Operational Support
- Prioritize assignments to ensure timely movement of patients and materials.
- Collaborate with clinical teams, environmental services, security, and other departments to support safe patient flow.
- Cross-cover as needed and perform other duties to support departmental operations.
- Leverage Epic system to communicate with clinical partners, track transportation tasks, and support patients.
Education Qualifications - High School Diploma / GED - Required
Experience Qualifications - At least one (1) year Experience in a customer service or patient-facing role - Preferred
- At least one (1) year Experience in a healthcare or transport setting - Preferred
Skills and Abilities - Able to serve as a champion of CHOP ICARE values (Required proficiency)
- Excellent interpersonal and communication skills (Required proficiency)
- Ability to safely maneuver transport equipment and assist with patient mobility (Required proficiency)
- Ability to prioritize and complete duties in a timely and organized manner (Required proficiency)
- Performs work according to CHOP policies, procedures, and safety standards (Required proficiency)
- Ability to work with or without supervision (Required proficiency)
- Ability to learn new systems and engage in patient medical record system (Required proficiency)
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.
EEO / VEVRAA Federal Contractor | Tobacco Statement
SALARY RANGE: $17.40 - $21.75 Hourly
Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.
At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.
Job Tags
Hourly pay, Full time, Part time, For contractors, Shift work