Customer Service Expert - Remote Job at YO AI Labs, Atlanta, GA

  • YO AI Labs
  • Atlanta, GA

Job Description

Job Description

Job Description

Customer Service Expert – Phone Support (LATAM)

Role Type: Contractor
Location: Remote, LATAM
Schedule: 4 × 5-hour shifts/week, up to 20 hours/week

Role Overview

micro1 is engaging Customer Service Experts to handle phone-based customer support tasks for US-based businesses. Your work will also contribute to AI training. No prior AI experience is required.

Scope of Work
  • Make and receive calls on behalf of customers.
  • Handle appointments, reservations, scheduling, and confirmations.
  • Communicate clearly with US-based businesses.
  • Navigate phone menus and call-center systems.
  • Document call outcomes accurately and confidentially.
  • Manage consecutive calls while maintaining service quality.
Required Skills
  • Phone Calls
  • English Communication
  • Customer Service
  • Scheduling
  • Appointment Handling
  • CAPTCHA
  • Attention to Detail
Preferred Qualifications
  • Phone-based customer service or virtual assistance experience.
  • Fluent, clear spoken English.
  • Comfortable with outbound calls and automated phone systems.
  • Reliable internet, quiet workspace, and quality headset.
  • Able to work independently and meet shift requirements.

Job Tags

Remote job, For contractors, Shift work

Similar Jobs

Med Source Consultants

Adult Psychiatrist - 539 Job at Med Source Consultants

 ...Adult Psychiatrist 539 Adult Psychiatrist | 100% Outpatient and No Call | 4-Day Workweek Adult Psychiatrist needed to work 100% outpatient with a four day workweek capability. Wonderful place to work for candidates with young children as several of the best... 

Children's Hospital of Philadelphia

Internal Patient Transporter Job at Children's Hospital of Philadelphia

 ...non-discriminatory means. A Brief Overview The Patient Transporter is responsible plays a key role in supporting safe, timely,...  ...with patient transfers under the direction of clinical staff. Escort discharged patients to designated pickup locations, including... 

Kiewit Corporation

Quality Specialist - Kiewit Industrial Job at Kiewit Corporation

 ...Requisition ID: 180952 Job Level: Entry Level Home District/Group: Kiewit Industrial District Department: Quality Market: Industrial Employment Type: Full Time Position Overview As a Quality Specialist,... 

Oceans Abound Travel Agency

Travel Agent - Fully Remote Job at Oceans Abound Travel Agency

 ...Do you have a passion for traveling and helping others plan their dream vacations? Would...  ...love of travel with their desire to work remotely. Benefits : ~ All training and certification...  ...can take advantage of the many Travel Agent perks such as complimentary and... 

UCP Seguin Foundation

Art Therapist Job at UCP Seguin Foundation

 ...Art Therapist - Medical Day Program Reports To: Program Director / Clinical Supervisor Employment Type: Full-Time Salary: $22.00 - $24.00 / Hourly Location: The League for People with Disabilities Position Summary The Art Therapist...